Nutracelle
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When my son, Raine was a toddler, he put a piece of cereal in his mouth and began to cry. I knew something wasn't right. By the time we got to the hospital, his airways had completely closed, he had stopped crying, his little gasps for air stopped. Holding his limp body, I ran into the the emergency room, screaming in terror, "My baby isn't breathing!"

We were rushed through the doors as doctors and nurses sprang to action. I remember them cutting his clothes off as they worked to save his life. And then, just as suddenly as it all started, I was sitting in a hospital room, holding him tightly and rocking him back and forth as he slept peacefully. As if nothing had just happened.

Every family who has a loved one with a life-threatening food allergy knows the fear and the pain of living each day surrounded by foods that could be their last breath.

I knew we needed to do better. That's why I created Nutracelle.

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Allergen Policy

GLUTEN-FREE, PEANUT-FREE, TREE NUT-FREE FACILITY – ALLERGEN AWARENESS POLICY

As a result of the increasing number of consumers that have food-based allergies, Nutracelle. has declared that our manufacturing facility is Peanut-Free, Tree Nut-Free and Gluten-Free.

The Canadian Food Inspection Agency (CFIA) recognizes that the most adverse reactions are caused by the following foods and their derivatives: peanuts, tree nuts (almonds, Brazil nuts, cashews, hazelnuts (filberts), macadamia nuts, pecans, pine nuts, pistachios, walnuts), sesame seeds, milk, eggs, fish, and crustaceans (crab, crayfish, lobster and shrimp) and shellfish (clams, mussels, oysters, scallops), soy, and wheat.

- All areas of Nutracelle's manufacturing facilities are Peanut-Free and Tree Nut-Free including the lunchroom, the office, store, parlor, and any company vehicle. Absolutely zero products containing peanuts are permitted to enter our manufacturing facility at any time.

- Employees, contractors and visitors must not bring any products containing peanuts or tree nuts in their lunches. It is essential that if an employee goes out for lunch that they take every precaution possible to ensure that they do not bring even a trace amount of peanut or tree nut product back into our facility.

- All incoming trailers are inspected by the receiver prior to unloading for any potential allergen cross-contamination of the product/ingredient and all observations will be documented in the Daily Receiving Log. Any concerns, call a supervisor and do not unload. The supervisor will contact management immediately.

- The following allergic products must be stored in a clearly identified and isolated area: (eggs, liquid eggs, whey protein or gluten). These items must not be stored above any non-allergenic items.

- Clean up all spills immediately. When there is a spill involving eggs, liquid eggs, whey, and/or gluten a supervisor must be notified immediately. An assessment must be made to determine the risk of other products being contaminated and a thorough cleaning of the area must be performed.

- To minimize the risk of allergens (eggs, liquid eggs, whey protein or gluten) being involved in cross-contamination of other products, employees must wash their hands prior to commencing work, after each break and/or lunch and after handling any allergen-containing ingredients (eggs, liquid eggs, whey protein or gluten) or product.

Satisfaction Policy

Nutracelle wants you to be 100% pleased with your purchase. If you are dissatisfied for any reason, please email us at info@nutracelle.com or call us at 877-229-1207 within 30 days of purchase of your product, and we will work with you to refund or replace the product. Please return all product to 106E Kensington St, Charlottetown, PE, C1A 5J5. If notifying us by email, you can expect a response to your email within 24 hours.

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