SweetWorks Confections LLC
Manufacturer Information
Company Information

SweetWorks, LLC began as Niagara Chocolates®, a small, regional chocolate manufacturer in Buffalo, NY. From modest beginnings, our company has grown to be recognized worldwide for its six premier brands Chocolat Frey®, Niagara by Frey™, Ovation by Frey™, Celebration by Frey™, Sixlets®, and Oak Leaf. Much has changed throughout our company’s 60-year history, but our dedication to providing customers with the best in premium chocolates and creative confections remains constant.

We continue to produce high quality chocolates in Buffalo, New York, the birthplace of SweetWorks. While in Toronto, we manufacture colorful and delicious candy and gum – entirely gluten- and nut-free! With the 2014 acquisition by Chocolat Frey, Switzerland, SweetWorks has now joined the long tradition of Switzerland’s number one chocolate brand, Chocolat Frey®.

At SweetWorks color is our passion and taste is our compass. With brands like Celebration by Frey™, Sixlets®, and Oak Leaf you can find candies in almost every imaginable color for your party, candy buffet, baking needs, and much more. If the rainbow isn’t enough, we’re constantly developing new colors and keeping up on the latest trends to deliver the candy creations that our customers crave. Our all-natural chocolate Niagara by Frey™ has left mouths watering since 1956. Ovation by Frey™ is a premier treat for every chocolate lover. The newest addition to our brand family, Chocolat Frey®, with its authentic Swiss chocolate and finely crafted ingredients, is the ultimate indulgence.

Our dedicated staff, our international mindset, and our passion for enriching our customers’ lives drives our quest to create innovative, tasty and trendy products for every occasion

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Allergen Policy

We are proud that our Toronto, ONT manufacturing facility is a 100% Kosher, Gluten-Free and Nut-Free facility. All of the products made in this location are entirely excluded from those allergens. This facility does process Milk and Soy and those allergens are clearly indicated on all labels. The Toronto plant manufactures Sixlets, Gumballs and Pressed Dextrose candies under the Sixlets, Celebration by Frey, Oak Leaf and Bubble King brands.

Our Buffalo, NY manufacturing facility does process Milk, Eggs, Wheat, Peanuts and Tree Nuts. Although we follow strict allergen clean-down and testing procedures when allergens are used on a particular production line we label all products made in this facility with a statement "Packed in a facility that processes Milk, Eggs, Wheat, Peanuts and Tree Nuts" to ensure consumer safety. The Buffalo plant manufactures chocolate products under the Chocolat Frey, Celebration by Frey, Niagara by Frey and Ovation by Frey brands.

Satisfaction Policy

Our website information and toll-free phone number are printed on all of our packages. Consumers can reach our Customer Service team via either method.

We are committed to customer satisfaction and handle every consumer issue on a human-to-human level using a "customer is always right" approach. All quality related complaints are logged and investigated by our Quality Assurance team. A root-cause analysis is performed in a timely manner and corrective actions are taken if deemed necessary.

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