Jubli® takes food allergies very seriously because they affect our consumers.
Our facility is family-owned, only manufactures Jubli products and our equipment was custom-made for our use only.
We have an Allergen Control Program (ACP) which includes identifying and controlling food allergens in our processing facility from the incoming ingredients until the final product. The ACP addresses our raw material storage, use of rework, sanitation, labeling control, staff training, production scheduling, and good manufacturing practices.
We have procedures and training for our staff to prevent any cross-contamination from occurring on our site. Our suppliers of raw ingredients and packaging are risk assessed to determine the probability of the unintentional presence of allergen. With this information, we can identify allergen-containing ingredients and prevent them from ever entering our facility.
We constantly review our product labeling in accordance with the USDA FSIS; Label definition, required features, and Ingredients statement, and our labels go through extensive review with our food attorney.
Our facility and our products are top 8 major food allergen-free: While more than 160 foods can cause allergic reactions in people with food allergies, the Food Allergen Labeling and Consumer Protection Act (FALCA) has identified the eight most common allergenic foods. These eight foods account for 90 percent of food allergic reactions. They are milk, eggs, fish (such as bass, flounder, and cod), crustacean shellfish (such as crab, lobster, and shrimp), tree nuts (such as almonds, walnuts, and pecans), peanuts, wheat, and soybeans.
Our #1 priority here at Jubli is ease of mind. This means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no and's, no buts. If you have a problem, we will solve it. Refund it. Send you a new product. Whatever it takes. Just reach out to our team.
Currently, we only sell through Amazon. Therefore our customer service guarantee is Amazon's customer service guarantee and returns policy.